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To build creative confidence that you can draw your communication with others even if you can't draw a horse.
Whiteboarding promotes trust and shared understanding quickly and effectively. It's an essential component of great relationships with your team and stakeholders.
Using a medium you de-associate thoughts from the speaker, and you have a greater ability to debate idea/thought since it doesn't feel like you are attacking the idea creator, but analyzing, modifying, expanding, improving the initial idea.
How can you build trust?
You actively listen to what your client is saying during first interactions. One proven way of active listening is to whiteboard what the client is saying.
So, the customer sees what you have heard and can adjust the mental picture you are re-creating in your mind.
Use every minute of your first meeting to build trust as fast as you can, so you can use this "trust bank" later when you need to set realistic expectations and manage scope effectively.